Was my order successfully placed?
You will receive a confirmation on your screen that your order has been placed successfully as well as an automated email confirmation including your order number and details. This is not a confirmation of availability; this confirms only that your order was successfully placed online. You will receive a email when your order has been processed and shipped.
How long do book orders take to be delivered?
Orders for local books in print or foreign imports in stock are delivered within 24 hours in Lagos and between 1 to 2 days for locations in states outside Lagos. Orders for books not found in our database, or not in stock and have in be imported take 5 - 8 day by DHL Special Delivery Service and 8 - 14 days by Air Freight.
What is the delivery cost?
Delivery cost for shipments in Lagos range from N500 to a maximum of N1500. We ship to most major cities in Nigeria, please call 0705659201 for delivery costs.
How do I save this billing address for future use?
We can save a number of billing addresses in your account to save you time. If you do not want this information saved, you can go to your account and delete the address after checkout. You can manage your billing and shipping addresses in your account.
What happens when I order a book that is currently out of stock?
The book will be placed on "back order" for 60 days. You will be contacted via email if we receive a copy during this time. No books will be charged or shipped without your express permission.
What is the Back Order?
When an item is unavailable at the time you place your order, a standing order is placed for that item for 60 days. If we receive a copy during this time, you will be notified and you may choose to purchase the book. No Back ordered items will be charged to you without your express permission. If we do not receive a copy within this period, the order will be canceled.
When will my books come "back in stock?"
Although we provide no guarantee that out of stock items will come back in stock, our stock is continually replenished as we buy books every day.
Why can I order more books than are available?
Our stock is constantly replenished as we buy books from distributors and publishers every day. Your order request may exceed our stock quantity as we may receive more of your item in the future. The out of stock quantity will be placed on a standing order for 60 days and you will be notified if and when your book becomes available. No back in stock items will be charged to you without your express permission.